Website Architecture User Content Overview

8.16.06

User-Content Overview

(by Bobby Griffith; 8/16 additions by Starr Hoffman)

Users:

• Students
• Faculty/Staff
• Community (including citizens of surrounding Congressional districts)
• Distance Learners
• Users with Special Needs
• (at 8/16 meeting, further subdivision of users was discussed--TAMS, high school students, UNT vs. non-UNT students, alumni, residents, government employees, etc.--determined that dividing them this far may not be useful for this project)

Information users are looking for:

• broad:
  • information on a particular topic
  • information of personal interest
  • government information on the Internet
  • our hours and services

• topical:
  • statistics
  • court cases/law journals
  • legislative information
  • resources mentioned in class or to help with a class assignment
  • sources of government assistance
  • voting locations/how to register to vote
  • genealogy information
  • identification/value of posters/prints
  • forms (e.g., for divorce; business; court procedures)
  • information on staff (e.g., who to contact, who does what)

Difficulties:

• Didn’t know our page was available
• Didn’t know how to find our page

Commonly Requested Resources:

• FirstGov / GPO Access / students.gov
• LexisNexis (Academic / Congressional / Statistical)
• Digital Collections: Gammel’s / CRS Reports / Texas Register / ACIR
• Statistics / LexisNexis Statistical / American Factfinder / Census
• Census Information (for genealogy and statistics)
• Maps
• IRS forms and instructions (irs.gov)
• World War II: Posters / Ordinance maps / Technical manuals
• Legal Information: Laws / Court Opinions / Legal advice & forms
• Legislation: thomas.loc.gov / LexisNexis Congressional
• Intellectual Property: Copyright / Patents / Trademarks
• Politics/Voting
• How to Cite Government Publications
• Forms
• Government Grants and Loans (GovBenefits.gov / grants.gov)
• Scientific reports and congressional reports heard about on the news
• Staff contact information

Characteristics we want our page to have:

• More information upfront, without requiring clicks through many levels.
• Universal Ask a Librarian button on each page
• Better categorization

Content we don’t have yet:

• News column (hot topics, events such as upcoming elections)
• documents currently mentioned in the news

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