SLIS 5302 Bibliography
Benchmarking
Breeding, M. (2003, Mar). Benchmarking Technology: A Theory of Penultimacy. Computers in Libraries 23 (3), p.44-46. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Charbonneau, M. (2005, Jan). Production Benchmarks for Catalogers in Academic Libraries. Library Resources & Technical Services 49 (1), 40.Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Deutsch, P. & Silcox, B. (2003, July). Learning from Other Libraries: Benchmarking to Assess Library Performance. Information Outlook 7, (7), 18. Available online at UNT Library -Electronic Resources - ProQuest.
Ellis, M. (1998, Jun.). Benchmarking public libraries: Comparisons in context. APLIS, 11 (2), 56-61. Available online at UNT Library -Electronic Resources - EBSCOHost> Academic Search Premier.
Henczel, S. (2002, Jul). Benchmarking: Measuring and Comparing for Continuous Improvement. Information Outlook 6 (7), 12-18. Available online at UNT Library -Electronic Resources - ProQuest.
Robbins, K. and Daniels, K. (2001, Jly). Benchmarking Reference Desk Service in Academic Health Science Libraries: A Preliminary Survey. College & Research Libraries, 62 (4), 348-53. Available online at UNT Library -Electronic Resources - ProQuest.
Stanton, J. (2001, Jun). Measuring Value For Money in Public Library Collections. APLIS 14 (2), P. 58-62. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Swing, R. (2004, Jan/Feb). What Benchmarking Measures. About Campus 8 (1), 8-9. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Change Management
Anonymous.(2005 Sept.). Change Management for Consistency, Compliance. Control Engineering; Sep2005, Vol. 52 Issue 9, pIP3-IP15. Available online at UNT Library -Electronic Resources -Business Source Premier.
Aschmann, A. and Julian, G. (2004). When the rug comes out from under: Managing change, technology, information and staff. Serials Librarian, 46 (3/4), 245-251. Available online at UNT Library -Electronic Resources - OCLC First Search.
Bell, S. (2002). Do I detect a Change? School Library Journal 48 (11), p.42-43. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Bernard, C. (2005, May/Jun). Change management. AIIM E-DOC, 19 (3), 10. Available online at UNT Library -Electronic Resources -Business Source Premier.
Bruce, K. (2005 Sept.). Embracing Change for the Better. Foodservice Equipment & Supplies, Vol. 58 Issue 9, p86-86.Available online at UNT Library -Electronic Resources -Business Source Premier.
Flood, G. (2005, Oct.). Right on track. ITTraining, p20-22. Available online at UNT Library -Electronic Resources -Business Source Premier.
Hawthorne, P. (2004). Redesigning Library Human Resources: Integrating Human Resources Management and Organizational Development. Library Trends 53 (1), p.172-186. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
LaMarsh, J. and Rothermel, R. (2005, Aug). Change management: Resilience training. Chief Learning Officer, 4 (8), 46-49. Available online at UNT Library -Electronic Resources -Business Source Premier.
Mark, K. (2005 Oct.). Indigo Books Starts a New Chapter. Chain Store Age; Supplement, p22-23A. Available online at UNT Library -Electronic Resources -Business Source Premier.
Nozero, V. A. and Vaughan, J. (2000, Nov.). Utilization of process improvement to manage change in an academic library. Journal of Academic Librarianship, 26 (6), 416-421. Available online at UNT Library -Electronic Resources - Science Direct.
Sirkin, H. L.; Keenan, P.; and Jackson, A. (2005 Oct.). The Hard side of change management. Harvard Business Review, Vol. 83 Issue 10, p108-118. Available online at UNT Library -Electronic Resources -Business Source Premier.
Springer, C. G. (2005 Sept.). Keys to Strategy Implementation. PA Times, 28 (9) 9. Available online at UNT Library -Electronic Resources -Business Source P
Stewart, J. and Kringas, P. (2003, Nov.-Dec.). Change management--strategy and values in six agencies from the Australian public service. Public Administration Review, 63 (6), 675-88. Available online at UNT Library -Electronic Resources - Econlit.
Tam, L. W. H. and Robertson, A. C. (2002). Managing change: Libraries and information services in the digital age. Library Management, 23 (8/9), 369-377. Available online at UNT Library -Electronic Resources - Emerald Journals
Wakem, M. (2005 Sept.). Restructuring Risk. Wall Street & Technology, 23 (9), 34-40. Available online at UNT Library -Electronic Resources -Business Source Premier.
Customers / Customer Service
Balas, J. (2006, Jun). Facing Budget Cuts: Must We Rob Peter to Pay Paul? Computers in Libraries 26 (6), p. 36-38. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Bolan, K. (2006). Bridging the Gap: Proactive Approaches for Adults Working with Teens. Young Adult Library Services 4 (4), p.32-46. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Davenport, T, Harris, J. G. and Kohli, A. K. (2001, Winter). How do they know their customers so well? MIT Sloan Management Review, 42, (2), 63-73. Available online at UNT Library -Electronic Resources - ProQuest.
Davis, S. (2006 Jan). Stratoplegic Planning. American Libraries 37 (1), p. 49-49. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Gardner, S. and Eng, S. (2005, Jul). What students want: Generation Y and the changing function of the academic library. portal: Libraries and the Academy, 5 (3), 405-420. Available online at UNT Library-Electronic Resources - Project Muse-Full-text.
Hahn, J. (2005 Jul/Aug). The Techniques and Benefits of Observation Inspired Customer Service. Library Mosaics 16 (4), p. 14-14. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Hill, C. (2006, May). My Neighborhood--Online. Library Journal 131 (9), p. 64-64. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Kennedy, S. (2006 May). Seek and Ye Shall Find. Information Today 23 (5), p.17-19. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Konieczko, J. and Powell, C. (2003, Feb.). Customized products and tools provide value-added service to customers. Information Outlook, 7, (2), 30-36. Available online at UNT Library -Electronic Resources - ProQuest.
MacMillan, K. (2005, Nov). Generating Goodwill: Turning No into Yes. American Libraries 36 (10), p. 48-49. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Schneider, B. and Bowen, D. E. (1999, Fall). Understanding customer delight and outrage. MIT Sloan Management Review, 41, (1), 35-45. Available online at UNT Library -Electronic Resources - ProQuest.
Scott, D. (2006, Mar). Faces of Econtent. EContent, 29 (2), 15. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Talley, M. and Axelroth, J. (2002, Dec). Talking about customer service. Information Outlook, 5, (12), 6-13. Available online at UNT Library -Electronic Resources - ProQuest.
Tenopir, C. (2005, Jul). Working for a Vendor. Library Journal 12, 29. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Topper, E. (2005, Nov). Working Knowledge. American Libraries 36 (10), 66. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Ethics
Anonymous. (2003, Nov/Dec). Manage Yourself. Knowledge Quest 32 (2), p. 35-36. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Butler, R. P. (2005, May/June). The School librarian and on-the-job ethics. Knowledge Quest, 33 (5), 33-34. Available online at UNT Library-Electronic Resources- EBSCO Host/Library Literature & Info Science Abstracts.
Carbo, T. and Almagno, S. (2001, Jan). Information ethics: The Duty, privilege and challenge of educating information professionals. Library Trends, 49 (3), 510-519. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Carey, J. (1998, Dec). Ethics: It Isn't Just Presidents Who Get in Trouble! American Libraries 11, p. 35. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Hoffman, K. (2005, Fall). Professional ethics and librarianship. Texas Library Journal, 81(3), 96-101. Available in print in the UNT Sci-Tech Library or request online by using the UNT Library's Distributed Learning Request form at https://libwsec.library.unt.edu/distribu.htm.
Rodgers, J. (1998, Oct). Core values: Our common ground. American Libraries, 68-71. Available online at UNT Library-Electronic Resources EBSCOHost - Academic Search Premier.
Shorb, S. (2004, Fall). Ethical decision-making in library administration. The Southeastern Librarian, 52 (3), 3-8. Available in print in the UNT Sci-Tech Library or request online by using the UNT Library's Distributed Learning Request form at https://libwsec.library.unt.edu/distribu.htm.
Simpson, C. (2004 Aug/Sep). An Ethical Beginning. Library Media Connection 23 (1), p.8-8. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Financial Management
Asantewa, D. (2003, Aug). Holistic budgeting: A process. Information Outlook, 7,(8), 14-18. Available online at UNT Library -Electronic Resources - ProQuest.
Balas, J. (2006, Jun). Facing budget cuts: Must we rob Peter to pay Paul? Computers in Libraries, 26 (6), 36-38. Available online at UNT Library -Electronic Resources - ProQuest.
Boyd, K. and Creighton, A. (2006, Jun). Building a digital library on a shoestring. Computers in Libraries, 26 (6), 14-20. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Breeding, M. (2006, Jun). Comprehensive cost planning yields successful tech projects. Computers in Libraries, 26 (6), 26-28. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Burlingame, D. (1995). Library fundraising: Models for success. ALA. Available online at the UNT Library - eBooks - NetLibrary.
Coffman, S. (2004, Feb). Saving ourselves: Plural funding for public libraries. American Libraries, 35, (2), 37-39. Available online at UNT Library-Electronic Resources - EBSCOHost> Academic Search Premier.
Evans, G. E. (2001). The In's and out's of library budget preparation. The Bottom Line: Managing Library Finances, 14, (1), 19-23. Available online at UNT Library -Electronic Resources - Emerald Fulltext.
Hall-Ellis, S. D. (1999). Grantsmanship for small libraries and school media centers. Englewood, Colo.: Libraries Unlimited. Available online at the UNT Library - eBooks - NetLibrary.
Harris, L. E. (2001, Dec). A Licensing primer for information managers. Managing Information, 8, (10), 57. Available online at UNT-Electronic Resources - EBSCOHost> Research Database.
Jacobs, L. and Strouse, R. (2002, Jun). Maximum results: What is your budget saying about your library? Information Outlook, 6, (6), 6-17. Available online at UNT Library -Electronic Resources - ProQuest.
Keeler, J. (2002, Apr). Managing external content to maximize value and minimize costs. Information Outlook, 5, (4), 6-12. Available online at UNT Library -Electronic Resources - ProQuest.
Poll, T. (2006). To get one's money's worth: library management with cost data. The Bottom Line, 19 (1), 7-16. Available online at UNT Library -Electronic Resources - Emerald Fulltext.
Roberts, Stephen A. (Winter, 2003). Financial management of libraries: Past trends and future prospects. Library Trends, 51 (3), 462-493. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Seer, G. (2000). Special library financial management: The essentials of library budgeting. The Bottom Line: Managing Library Finances, 13, (4), 186-192. Available online at UNT Library -Electronic Resources - Emerald Fulltext.
Smith, G. Stevenson. (2002). Managerial accounting for libraries and other not-for-profit organizations, 2nd ed. Chicago: American Library Association.
Snyder, H. (1998, Summer). Allocating costs: Is it a program worth keeping? Library Administration & Management, 12, (3), 166-168. Available in print in the UNT Sci-Tech Library.
Snyder, H. (2001, Summer). It's better to be wrong than ignorant: How budgets can help with decisions even when they're inaccurate. Library Administration & Management, 12, 3), 183-185. Available in print in the UNT Sci-Tech Library.
Steele, V. and Elder, S. D. (2000). Becoming a fundraiser: The Principles and practices of library development. Chicago: ALA. Available online at the UNT Library - eBooks - NetLibrary.
Wilson, L. (2004, Oct). Bringing Vision to Practice: Planning and Provisioning the new Library Resource Center. Teacher Librarian 32 (1), p. 23-27. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Zach, L. (2002). A Librarian's guide to speaking the business language. Information Outlook, 6, (6), 18-24. Available online at UNT Library -Electronic Resources - ProQuest.
Information Audit
Abell, Angela. Conducting an Information Audit - TPFL downloaded 7/24/2006 from http://www.tfpl.com/assets/applets/Conducting_an_info_audit.pdf.
Buchanan, S. and Gibb, F. (1998). The Information audit: An Integrated strategic approach. International Journal of Information Management, 18 (1), 29-47. Available online at UNT-Electronic Resources - EBSCOHost> Research databases.
De Stricker, U. (2004, Apr). Hunches and Lunches: Using the information audit to understand information culture. Searcher, 12, (4), 57-61. Available online at UNT Library -Electronic Resources - ProQuest.
DiMatta, S. S. and Blumenstein, L. (2000, Mar. 1). In search of the information audit: Essential tool or cumbersome process? Library Journal, 125, (4), 48-50. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Dobson, C. (2002, Jly). Beyond the information audit: Checking the health of an organization's information system. Searcher, 10, (7), 32-38. Available online at UNT Library -Electronic Resources - ProQuest.
Freeman, B. (2006, Jan/Feb). Top 10 TIPS for Ensuring Content Integrity. Online 30 (1), p. 42-43. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Guenther, K. (2004, Sept 1). Conducting an information audit on your intranet. Online, 28 (5), 46-48. Available online at UNT-Electronic Resources - EBSCOHost>Research Databases>ISTA.
Henczel, S. (2004, May/June). Creating user profiles. Online, 28 (3), 30-33. Available online at UNT-Electronic Resources - EBSCOHost>Research Databases>ISTA.
Henczel, S. (2001, Jun). The information audit as a first step towards effective knowledge management. Information Outlook, 5, (6), 48-62. Available online at UNT Library -Electronic Resources - ProQuest.
Jones, R. and Burwell, B. (2004, Jan.). Information Audits. Searcher, 12, (1), 50-56. Available online at UNT Library -Electronic Resources - ProQuest.
McCown, S. (2004, Aug). Database Auditing Made Easy. InfoWorld 26 (32), p.42-43. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Padgett, L. (2004, Apr). Looking for Space. Information Today, 21 (4), p. 40-41. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Leadership
(2003, Nov/Dec). Leadership and Library Media. Knowledge Quest, 32 (2), 14-16. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Anderson, M. (2006, Mar). LEADERSHIP, What makes us tick? Library Media Connection, 24 (6), 14-19. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Awe, S. (2006, Jun). Eisenhower on Leadership: Ike's Enduring Lessons in Total Victory Management. Library Journal 131 (10), 132. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Berry, J. (2005, Mar). Throwing in the Towel. Library Journal 130 (5), p. 8-8. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Goleman, D. (2004, Jan). What makes a leader? Harvard Business Review, 82 (1), 82-91. Available online at UNT-Electronic Resources - EBSCOHost> Business Resource Premier.
Gordon, R (2006, Apr). Preaching to the Choir. Library Journal 131 (7), 56. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Leandri, Susan J. (Jly, 2005). Why best practices still matter and how libraries can benefit from them. Information Outlook, 9 (7), 20-22. Available online at UNT Library -Electronic Resources - ProQuest.
Low, Kathleen. (Oct, 1998). Transition into management develops library leaders. American Libraries, 29 (9), 66-67. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Mavrinac, M. (2005, Jly). Transformational leadership: Peer mentoring as a values-based learning process. portal: Libraries and the Academy, 5 (3), 391-404. Available online at UNT Library-Electronic Resources - Project Muse-Full-text.
Nichols, C. (2002, Aug). Leaders: Born or Bred. Library Journal, 127 (13), p. 38-40. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Paul, C. (2004, Oct). Just Do It! American Libraries, 35 (9),p. 44-45. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Schachter, Debbie. (2005, Jan). Leadership skills for library managers. Information Outlook, 9 (1), 10-12. Available online at UNT Library -Electronic Resources - ProQuest.
Winston, M. and Li, H. (2007, Jan). Leadership diversity: A Study of urban public libraries. The Library Quarterly. 77, (1), 61-?. Request online by using the UNT Library's Distributed Learning Request form at https://libwsec.library.unt.edu/distribu.htm.
Legal / Censorship / Copyright
Anonymous.(2005, Mar). Technology, Privacy, Confidentiality, and Security. Library Technology Reports, 41 (2), p. 24-30. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Hannabus, S. (2000). Being negligent and liable: A Challenge for information professionals. Library Management, 21 (6), 316-329. Available online at UNT Library -Electronic Resources - ProQuest.
Hoon, P. (2003, Nov/Dec). Who Woke the Sleeping GIANT? Change, 35 (6), p.28-33. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Jaeger, P. T., McClure, C.R. and Bertot, J.C. (2005, March/April). CIPA: Decisions, implementation, and impacts. Public Libraries, 44 (2), 105-109. Available online at UNT Library Electronic Resources Library Literature & Info Science Full Text.
Oppenheim, C. and Smith, V. (2004). Censorship in libraries. Information Services & Use, 24 (4), 159-170. Available online at UNT Library Electronic Resources Academic Search Premier.
Reece, G. J. (2005, July). Multiculturalism and library exhibits sites of contested representation. Journal of Academic Librarianship, 31 (4), 366-372. Available online at UNT Library Electronic Resources Academic Search Premier.
Russell, C. (2005, Jun). The Download Dharma. School Library Journal, 51 (6), p.29-29. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Russell, C. (2004, Jan). Who Owns the Music? School Library Journal, 50 (10), p. 33-33. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Russell, C. (2003, Jan). Reading the Fine Print. School Library Journal, 49 (1), p. 39. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Russell, C. (2001). Libraries in today's digital age: The copyright controversy, ERIC Digest. Available online at UNT Library Electronic Resources - EBSCOHost - ERIC.
Shkolnikov, T. (2002, May). To link or not to link: how to avoid copyright traps on the internet. Journal of Academic Librarianship, 28 (3), 133-141. Available online at UNT Library - Electronic Resources - EBSCOHost - EJS E-journals.
Vaughan, J. (2004, Dec.). Policies governing use of computing technology in academic libraries. Information Technology & Libraries, 23 (4), 153-167. Available online at UNT Library - Electronic Resources - Academic Search Premier.
Wood, G. and Warnken, P. (2004, May). MANAGING TECHNOLOGY Academic original sin: Plagiarism, the Internet, and librarians. Journal of Academic Librarianship, 30 (3), 237-242. Available online at UNT Library - Electronic Resources - EBSCOHost - Business Source Premier.
Library Facilities
Dickerson, L. (2005, Nov). Building Even Better Libraries, Post-Katrina. American Libraries, 36 (10),p. 16-18. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Dimenstein, C. (2004, Jan). Executing a library move. Information Outlook, 8 (1), 37-42. Available online at UNT Library-Electronic Resources - ProQuest.
Enos, C., Donato M., & Strong, K. (2005, May). Protecting The Past For The Library Of Congress. Engineered Systems, 22 (5), p. 48-54. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Miyagawa, E. (2001). Locating libraries on a Street. Social Choice & Welfare, 18 (3), p. 527-541. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Rippel, C. (2003, Sept). What libraries can learn from bookstores: Applying bookstore design to public libraries. Retrieved January 24, 2005 from the World Wide Web: http://www.ckls.org/%7ecrippel/marketing/bookstore.html.
Thomas, M., A. (Nov, 2002). Redefining library space: Managing the co-existence of books, computers, and readers. Journal of Academic Librarianship, 26 (6), 408-415. Available online at UNT Library -Electronic Resources - Science Direct.
Vereen, F. D. (2005, Apr.)> Public library buildings: The Future. American Libraries, 36 (4),
67. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Library Management
Anonymous. (2006, Feb). TIPS from your colleagues and other bright ideas. Library Media Connection, 24 (5), 10-12. Available online at UNT Library-Electronic Resources - EBSCOHost> Academic Search Premier.
Anonymous. (2001, Feb.) Best practices for managing library media centers. Media & Methods, 37 (4), 34-35. Available online at UNT Library-Electronic Resources - EBSCOHost> Academic Search Premier.
Allen, C. E. and Fenner, A. (2005, Apr). Biz of acq -- From student to supervisor: Ten management tips for recent graduates. Against the Grain, 17 (2), 72-73. Not available online at UNT. Request online by using the UNT Library's Distributed Learning Request form at https://libwsec.library.unt.edu/distribu.htm.
Bernfeld, B. A. (2004, Summer). Developing a Team Manager Structure in a Public Library. Library Trends, 53 (1), 112-128. Available online at UNT Library-Electronic Resources - EBSCOHost> Academic Search Premier.
Bertot, J. C. and McClure, C. R. (2005, Aug.). Public libraries struggle to meet internet demand. American Libraries, 36 (7), 78-79. Available online at UNT Library-Electronic Resources - EBSCOHost> Academic Search Premier.
Bush, G. (2005, Jun). Library Q & A: What board members should know about school libraries but seldom ask. American School Board Journal, 192 (6), 24-26. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Crowley, B. (2003, Apr.) The Suicide of the public librarian. Library Journal, 128 (7), 48-49. Available online at UNT Library-Electronic Resources - EBSCOHost> Academic Search Premier.
Evans, E. and Ward, P. (2003) Beyond the Basics: The Management Guide for Library and Information Professionals. New York: Neal-Schuman. Optional but highly recommended.
Gordon, R. S. (2005). The Accidental Library Manager. New Jersey: Information Today. Optional but highly recommended.
Hernon, P. (2004, Nov.). Academic Library Directors: What do they do? College and Research Libraries, 65 (6), 538-562. Available online at UNT Library -Electronic Resources - ProQuest.
Holt, G. (2005). Library myths that affect performance. The Bottom Line, 18 (2), 87-91. Available online at UNT Library -Electronic Resources - ProQuest.
Howze, Philip C. (Jan, 2003). Perspectives on Collegiality, collegial management and academic libraries. Journal of Academic Librarianship, 29 (1), 40-44. Available online at UNT Library -Electronic Resources - Science Direct.
Hudner, E. (2002, Jan.) Seeking innovation: Librarians help push organizations ahead. Information Outlook, 6, (1), 10-13. Available online at UNT Library -Electronic Resources - ProQuest.
Jacobs, P. (May, 2005). Put the Right Decisions in the Right Hands. Harvard Management Update, 10, (5). Available online at UNT-Electronic Resources - EBSCOHost> Business Source Premier.
Konieczko, J. and Powell, C. (2003, Jan.). Information centers that innovate: Six librarians provide secrets to success. Information Outlook, 7, (1), 18-27. Available online at UNT Library -Electronic Resources - ProQuest.
Konieczko, J. and Powell, C. (2003, Feb). Customized Products and Tools Provide Value-Added Service to Customers. Information Outlook, 7, (2), 30-36. Available online at UNT Library -Electronic Resources - ProQuest.
Lyle, A. and Dean, B. (2004). Sharing our value: Public librarians & school librarians working together. Feliciter, 50 (3), 96-97. Available online at UNT Library-Electronic Resources - EBSCOHost> Academic Search Premier.
Metz, Ruth F. (2002). Coaching in the library: A management strategy for achieving excellence. Chicago and London: American Library Association. Optional but highly recommended.
Mosley, P. A. (2004). Transitioning from Librarian to Middle Manager. Westport, Conn.: Libraries Unlimited. Available in print in the UNT Sci-Tech Library or request to borrow online by using the UNT Library's Distributed Learning Request form at https://libwsec.library.unt.edu/distribu.htm.
Optional but highly recommended.
Pymm, B. and Hickey, D. D. (2003). Learn Library Management. Maryland: The Scarecrow Press. Optional but highly recommended.
Rogers, M. et al (2005, May 1). How do you manage? Case Study: Past perfect? Library Journal, 130 (8), 52-53. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Scordato, J. (2004, Apr/May.) A Tale of two libraries: School and public librarians working together. Library Media Connection, 22 (7), 32-33. Available online at UNT Library-Electronic Resources - EBSCOHost> Academic Search Premier.
Stear, E. G. (1997, May). The successful manager: Ten ways to gain management support for key projects. Online Magazine, 21, (3), 103-104. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Stoffle, C. J. et al., (1999, Dec). "Keystone Principles". ARL Bimonthly Report 207. Available: http://www.arl.org/newsltr/207/keystone.html June 14, 2003.
Stoffle, C. J. et al. (2003, Jul). Continuing to build the future: Academic libraries and their challenges. portal: libraries and the academy, 3, (3), pp.363-380. Available online at UNT Library-Electronic Resources - Project Muse-Full-text.
Topchik, G. S. (2004) The Accidental manager: Get the skills you need to excel in your new career. New York: AMACOM Books. Available online through UNT Library - NetLibrary eBooks collection.
Voelck, J. (2003). Directive and Connective: Gender-based differences in the management styles of Academic Library Managers. portal: Libraries and the Academy, 3, (3), 393-418. Available online at UNT Library-Electronic Resources - Project Muse-Full-text.
Library Management Systems
Bowden, Maggie (Sept/Oct, 2004). 10 Steps to selecting the perfect school library management system. Media & Methods, 41 (2), 4-5. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Fritz, M. (2006, Jan/Feb). Online Content. EContent, 29 (1), p. 12-13. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Marketing / Public Relations
Bennington, A. (2004, Mar). Everything I know about promoting the library I learned from bad sales reps. Information Outlook, 8, (3), 37-43. NOT available through UNT-Electronic Resources.
Bourdon, C. (2006, Jun/Jul). Marketing Mavens. American Libraries, 37 (6), p. 94-94.Available online at UNT Library-Electronic Resources - EBSCOHost> Academic Search Premier.
Dworking, K. (2001, Jan/Feb). Library marketing: Eight ways to get unconventionally creative. Online, 25, (1), 52-54. Available online at UNT Library -Electronic Resources - ProQuest.
Fisher, P. H. (2006) Blueprint for your library marketing plan: A Guide to help you survive and thrive. Chicago: American Library Association. Available in print in the UNT Sci-Tech Library or request online by using the UNT Library's Distributed Learning Request form at https://libwsec.library.unt.edu/distribu.htm. OPTIONAL but highly recommended.
Henderson, K. (2005). Marketing strategies for digital library services. Library Review, 54 (5/6), 342-345. Available online at UNT Library -Electronic Resources - ProQuest.
Kassel, A. (1999, June). How to write a marketing plan. Marketing Library Services, 13, (5), 1-3. Retrieved from the World Wide Web at http://www.infotoday.com/mls/jun99/how-to.htm .
Koontz, C. (2005, Jan/Feb). Retail interior layout for libraries. Marketing Library Services, 19 (1), 3. Retrieved from the World Wide Web at http://www.infotoday.com/mls/jan05/koontz.shtml.
Koontz, C. (2005, May/Jun). Place: The Fourth P in marketing. Marketing Library Services, 19 (3), 7. Retrieved from the World Wide Web at http://www.infotoday.com/mls/may05/Koontz.shtml.
Marshall, N. J. (2001, Mar.). Public relations in academic libraries: A Descriptive analysis. Journal of Academic Librarianship, 27 (2), 116-121.
Lee, D. (2006, Fall). iPod, you-pod, we-pod: Podcasting and marketing library services. Library Administration & Management, 20 (4), 206-208. Available online at UNT Library -Electronic Resources - ProQuest.
O'Keefe, Claudia. (2005, Jun/Jul). Publicity 101: How to Promote Your Library's Next Event. American Libraries, 36 (6), 52-55. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Pennell, T. (2006). Fundraising for Libraries: It's up to Librarians to Set the Tone. Feliciter, 52 (2), p. 82-83. Available online at UNT Library-Electronic Resources - EBSCOHost> Academic Search Premier.
Rowley, J. (2000). From users to customers? OCLC Systems & Services, 16, (4), 157-167. Available online at UNT Library -Electronic Resources - Emerald Fulltext.
Rowley, J. (2002). Information marketing in a digital world. Library Hi Tech, 20 (3), 352-358. Available online at UNT Library -Electronic Resources - ProQuest.
Sass, R. K. (2002, Jun). Marketing the worth of your library. Library Journal, 127 (11), 37-38. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Siess, J. A. (2003). The Visible librarian: Asserting your value with marketing and advocacy. Chicago: American Library Association. Available in print in the UNT Sci-Tech Library or request online by using the UNT Library's Distributed Learning Request form at https://libwsec.library.unt.edu/distribu.htm. Optional but highly recommended.
Schrock, K. (2003, Nov). The ABC's of marketing. School Library Journal, 49 (11), 36-37. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Shontz, M. L. et al. (2004, Jan.) What do librarians think about marketing? A Survey of public librarians' attitudes toward the marketing of library services. Library Quarterly, 74 (1), 63-84. Retrieved online through the WWW at: http://www.journals.uchicago.edu/LQ/journal/issues/v74n1/740104/740104.html
Stuhlman, D. (2003, Sept). Think like a business, act like a library: Library public relations. Information Outlook, 7, (9), 10-15. Available online at UNT Library -Electronic Resources - ProQuest.
Toch, U. M. and Farmer, T. (2002, Mar/Apr). Promote libraries with electronic newsletters. Marketing Library Services, 5-6. Retrieved from the World Wide Web at http://www.nsis.info/marketing/tocharticle.pdf.
Weingand, D. (1999). Marketing/Planning library and information services. 2nd ed. Englewood, Colo. Libraries Unlimited. Available online at UNT Library - Electronic Resources - NetLibrary.
Metrics / Statistics / Value
. (2006, Jan). STAT WATCH. Library Journal, 131 (1), p. 15-15. Available online at UNT Library-Electronic Resources - EBSCOHost> Academic Search Premier.
Americans for Libraries Council. (2007, May 5). Worth Their Weight: An Assessment of the Evolving Field of Library Valuation. New York: Author. Retrieved June 29, 2007 from http://www.actforlibraries.org/alcreports.php.
Berto, J. C. (2006, Apr). Outcomes-based evaluation in public libraries from online instruction to practice. Library Quarterly, 76 (2), 241-245. Request online by using the UNT Library's Distributed Learning Request form at https://libwsec.library.unt.edu/distribu.htm
Berto, J. C. (2001, Spring). Measuring service quality in the networked environment: Approaches and considerations. Library Trends, 49 (4), 758-775. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Chung , H. (2007).Measuring the economic value of special libraries . The Bottom Line: Managing Library Finances. 20, (1) 30-44. Available online at UNT-Electronic Resources - Emerald Full-Text Journals.
Edgar, W. (2004). Corporate library impact, part I: A theoretical approach. Library Quarterly, 74, (2), 122-151. Retrieved online from the WWW at: http://www.journals.uchicago.edu/LQ/journal/issues/v74n2/740202/740202.html
Edgar, W. (2004). Corporate library impact, part II: Methodological trade-offs. Library Quarterly, 74, (2), e1-e18. Retrieved online from the WWW at: http://www.journals.uchicago.edu/LQ/journal/issues/v74n2/740217/740217.html
Feldman, S. (2004, Mar). The high cost of not finding information. KMWorld, 13, (3), 8-10.
Available online at UNT Library -Electronic Resources - ProQuest.
Harer, J. B. and Cole, B. R. (2005, Mar). The Importance of the stakeholder in performance measurement: Critical processes and performance measures for assessing and improving academic library services and programs. College & Research Libraries, 66 (2), 149-170. Available online at UNT Library -Electronic Resources - ProQuest.
Hiller, S. and Self, J. (2004, Summer). From measurement to management: Using data wisely for planning and decision-making. Library Trends, 53 (1), 129-155. Available online at UNT Library -Electronic Resources - ProQuest.
Kaplan, R. S. and Norton, D. R. (2005, Jul/Aug). The Balanced scorecard: Measures that drive performance. Harvard Business Review, 83 (7), 172-180. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Killingsworth, B. et al (2001, Spring). A model for motivating and measuring quality performance in information systems staff. Information Systems Management, 8-14. Available online at UNT Library -Electronic Resources - Business Source Premier.
Marshall, J. G. (2000, Nov. 15). Determining our worth, communicating our value. Library Journal, 125 (19), 28-30. Available online at UNT-Electronic Resources - Library Literature and Info Science Full Text.
Matthews, J. (2003, Mar). Determining and communicating the value of the special library: Valuing the balanced library scorecard. Information Outlook, 7, (3), 26-31. Available online at UNT Library -Electronic Resources - ProQuest.
Matthews, J. R. (2002). The Bottom Line: Determining and communicating the value of the Special Library. Connecticut: Libraries Unlimited. Not at UNT.
Oder, N. (2005, Mar.). Fl, SC Studies tout return on public library library investment. Library Journal, 130 (4), 16-18. Available online at UNT Library-Electronic Resources - EBSCOHost> Academic Search Premier.
Portugal, F. H. (2000). Valuating information intangibles: Measuring the bottom line contribution of Librarians and Information Professionals. Washington, DC: Special Libraries Association. Not at UNT.
Siess, J. A. ( 2003). The Visible Librarian: Asserting your value with marketing and advocacy. Chicago: American Library Association. At UNT - Sci/Tech Library print collection.
Strouse, R. (2001, Jul./Aug.). Corporate information centers in the year of accountability. Online, 25, (4), 86-88. Available online at UNT Library -Electronic Resources - ProQuest.
Strouse, R. (2003, Mar). Demonstrating value and return on investment, The ongoing imperative: Assessing your library's value statement. Information Outlook, 7, (3), 14-19. Available online at UNT Library -Electronic Resources - ProQuest.
Sykes, J. (2003, Mar). Value as a calculation and value as contribution to the organization: Creating a value profile. Information Outlook, 7, (3), 10-13. Available online at UNT Library -Electronic Resources - ProQuest.
Xi, S. and Levy, S. (2005, May). A Theory guided approach to library services assessment. College & Research Libraries, 66 (3), 266-277. Available online at UNT Library -Electronic Resources - ProQuest.
Organizational Design
Bernfeld, B. (2004, Summer). Developing a team management structure in a public library. Library Trends, 53 (1), 112-128. Available online at UNT Library -Electronic Resources - ProQuest.
Deiss, K. J. (2004, Summer). Innovation and strategy: Risk and choice in shaping user-centered libraries. Library Trends, 53 (1), 17-32. Available online at UNT Library -Electronic Resources - ProQuest.
Edgar, W. B. (2007, Mar). Toward a theory of university library group work: An approach for development. Journal of Academic Librarianship, 33 (2), 268-275. Available online at UNT Library -Electronic Resources - Science Direct.
Gose, B. (2006, Jan). Colleges Rely on Consortia, Contractors, and Ingenuity to Cut Costs. Chronicle of Higher Education, 52 (21), B1-B5.Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Higa, M. L. et al. (2005, Jan). Redesigning a Library's organizational structure. College & Research Libraries, 66 (1), 41-58. Available online at UNT Library -Electronic Resources - ProQuest.
Hawthorne, P. (2004, Summer). Redesigning library human resources: Integrating human resources management and organization development. Library Trends, 53 (1), 172-186. Available online at UNT Library -Electronic Resources - ProQuest.
Holloway, K. (2004, Summer). The Significance of organizational development in academic research libraries. Library Trends, 53 (1), 5-16. Available online at UNT Library -Electronic Resources - ProQuest.
Kaarst-Brown, M. L. et al (2004, Summer). Organizational cultures of libraries as a strategic resource. Library Trends, 51 (1), 33-53. Available online at UNT Library -Electronic Resources - ProQuest.
Katzenbach, J. R. and Smith, D. K. (2005, Jul/Aug). The Discipline of teams. Harvard Business Review, 83 (7/8), 162-171. Available online at UNT Library -Electronic Resources - EBSCOHost> Academic Search Premier.
Lakos, A., & Phipps, S. (2004). Creating a culture of assessment: A catalyst for organizational change. portal: Libraries and the Academy, 4(3), 350-352. Available online at UNT Library-Electronic Resources - Project Muse-Full-text.
Lynch, M. J. (2003, May). Public library staff: How many is enough? American Libraries, 34 (5) 58-59. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Phipps, S. E. (2004, Summer). The System design approach to organizational development: the University of Arizona model. Library Trends, 53 (1), 68-111. Available online at UNT Library -Electronic Resources - EBSCOHost> Academic Search Premier.
Stephens, D. and Russell, K. (2004, Summer). Organizational development, leadership, change and the future of libraries. Library Trends, 53 (1), 238-257. Available online at UNT Library -Electronic Resources - EBSCOHost> Academic Search Premier.
Outsourcing
ALA Outsourcing Issues: Pros and Cons. Retrieved April 27, 2002 from the World Wide Web at http://www.ala.org/alcts/now/outsour2.html.
Baker, K. (2000). Flexible work styles in the corporate research center. Information Outlook, 4, (1), 28-30. Available online at UNT Library -Electronic Resources - ProQuest.
Ball, D. (2003). A weighted decision matrix for outsourcing library services. The Bottom Line: Managing Library Finances, 12 (1), 25-30. Available online at UNT Library -Electronic Resources - Proquest.
Ebbinghouse, C. (2002, Apr). Library outsourcing: A New look. Searcher, 10 (4), 63-68. Available online at UNT Library -Electronic Resources - ProQuest.
Gose, B. (2006, Jan). Colleges Rely on Consortia, Contractors, and Ingenuity to Cut Costs. Chronicle of Higher Education, 52 (21), B1-B5.Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Lesky, C. (2003, Jun). Selective Outsourcing: A tool for leveraging the value of information professionals. Information Outlook, 7, (6), 24-30. Available online at UNT Library -Electronic Resources - ProQuest.
Mulvaney, J. & O'Connor, P. (2006, Jun/Jul). The crux of our crisis. American Libraries, 37 (6), 38-40.Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Oder, N. (2006, Apr). TN PL Considers Outsourcing. Library Journal, 131 (6), 19. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Sweetland, J. (2001). Outsourcing library technical services - what we think we know, and don't know. The Bottom Line: Managing Library Finances, 14, (3), 164-176. Available online at UNT Library -Electronic Resources - Emerald Fulltext.
White, E. (2000, Jan. ). Why outsourcing happens, and what to do about it. American Libraries, 31, (1), 66-70. Available online at UNT Library -Electronic Resources - ProQuest.
Personnel / Professional Development
Anonymous.(2005, Mar). Literacy and Learning. Library Journal, 131, p. 8. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Anderson, J., (2003, Feb.). Evolution and survival of the fittest in library and information services, Information Outlook, 7, (2), 20-?. Available online at UNT Library -Electronic Resources - ProQuest.
Auster, E. and Chan, D. C. (2004, Fall). Reference librarians and keeping up-to-date. Reference & User Services Quarterly, 44 (1), 57-66. Available online at UNT Library -Electronic Resources - EBSCOHost> Academic Search Premier.
Baker, K. (2000, Jan.) Flexible work styles in the corporate research center. Information Outlook, 4, (1), 28-30. Available online at UNT Library -Electronic Resources - ProQuest.
Braun, L. W. (2002, Feb. 1). New roles: A Librarian by any name. Library Journal, 127 (2), 46-50. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Butcher, D. (2005). It's all continuing professional development. Feliciter, Vol. 51 Issue 1, 6. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Casciaro, T and Lobo, M. S. (2005, June) Competent Jerks, Lovable Fools, and the Formation of Social Networks. Harvard Business Review, 83, (6), 92-99. Available online at UNT-Electronic Resources - EBSCOHost> Business Source Premier.
Chan, D. C. and Auster, E. (2003, Autumn). Factors contributing to the professional development of reference librarians. Library & Information Science Research, 25 (3), 265-287. Available online at UNT Library -Electronic Resources - Science Direct.
De Stricker, U. and Olesen, A. J. (2005 June). Is management consulting for you? Searcher, Vol. 13 Issue 6, 25-27. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Doney, E. (1998,, Oct). Developing opinions: The Attitudes of ILS staff to continuing professional development. Library Management, 19 (7), 486-491. Available online at UNT Library -Electronic Resources - ProQuest.
Ebbinghouse, C. (2004, May). Information authority and integrity: An example of professional development on the fly. Searcher, 12 (5), 24-29. Available online at UNT Library -Electronic Resources - ProQuest.
Ebbinghouse, C. (2002, Jul/Aug). Would you hire you? Continuing education for the information professional. Searcher, 10 (7), 110-115. Available online at UNT Library -Electronic Resources - ProQuest.
Flatley, R. K. and Weber, M. A. (2004, Nov.). Perspectives on...professional development for new academic librarians. The Journal of Academic Librarianship, 30 (6), 488-492. Available online at UNT Library -Electronic Resources - Science Direct.
Grabarek, D. (2006, Apr). The A-List. School Library Journal, 52, 7. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Guinea, J. (2003). Building bridges: The Role of the systems librarian in a university library. Library Hi Tech, 21 (3), 325-332. Available online at UNT Library -Electronic Resources - ProQuest.
Hawthorne, P. (2004). Redesigning Library Human Resources: Integrating Human Resources Management and Organizational Development. Library Trends 53 (1), 172-186. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Lener, E. F. et al (2004, Jul). Raising the bar: An Approach to reviewing and revising standards for professional achievement for library faculty. College & Research Libraries, 65, (4), 287-300. Available online at UNT Library -Electronic Resources - ProQuest.
Losinski, P. (2005, May/Jun.). Trends and tips for paraprofessionals in public libraries. Library Mosaics, 16 (3), 16-17. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Lynch, M. J. (2003, May). Public library staff: How many is enough? American Libraries, 34 (5) 58-59. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Mavrinac, M. (2005, Jly). Transformational leadership: Peer mentoring as a values-based learning process. portal: Libraries and the Academy, 5 (3), 391-404. Available online at UNT Library-Electronic Resources - Project Muse-Full-text.
Millet, M.S. (2005, Mar). Is this the ninth circle of hell? Library Journal, Vol. 130 Issue 5, 54. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Oud, J. (2005). Jumping into the deep end: Training for new academic librarians. Feliciter, 51 (2), 86-88. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Pon, T. (2005). Professional development/performance evaluation model: Evaluation tools for teacher-librarians. School Libraries in Canada, Vol. 24 Issue 3, 1-22. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Romaine, C. (2004, Apr). Staying relevant: Competencies and employee reviews. Information Today, 8, (4), 21-29. Available online at UNT Library -Electronic Resources - ProQuest.
Stark, M. (2005, June 20). Creating a Positive Professional Image. HBS Working Knowledge. Retrieved from the world Wide Web August 8, 2005 at http://hbswk.hbs.edu/item.jhtml?id=4860&t=career_effectiveness.
Tenopir, C. (2005, Jul). Working for a Vendor. Library Journal 12, 29. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Turner, Anne M. (Aug, 2003). Making personnel studies work. Library Journal, 128 (13), 54. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Voelck, J. (2003). Directive and connective: Gender-based differences in the management styles of Academic Library Managers. portal: Libraries and the Academy, 3, (3), 393-418. Available online at UNT Library-Electronic Resources - Project Muse-Full-text.
White, G. W. (2001). The Professional development of reference librarians: Implications for research, publication and service. Reference Librarian, (73), 337-350. Not available online at UNT.
Whitmell, V. (2005). Workforce and succession planning in special libraries. Feliciter, 52 (3), 135-137. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Wittwer, R. (2001). Special libraries: How to survive in the twenty-first century. The Electronic Library, 19, (4), 221-224. Available online at UNT Library -Electronic Resources - ProQuest.
Philosophical, Legal and Ethics
____________. (2003, Nov/Dec). Manage yourself. Knowledge Quest 32 (2), p. 35-36. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Budd, J. M. (2001, Spring). Information seeking in theory and practice: Rethinking public services in libraries. Reference & User Services Quarterly, 40 (3), 256-264. Available online at UNT Library -Electronic Resources - ProQuest.
Carbo, T. and Almagno, S. (2001, Jan). Information ethics: The Duty, privilege and challenge of educating information professionals. Library Trends, 49 (3), 510-519. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Hannabus, S. (2000). Being negligent and liable: A Challenge for information professionals. Library Management, 21 (6), 316-329. Available online at UNT Library -Electronic Resources - ProQuest.
Hoffman, K. (2005, Fall). Professional ethics and librarianship. Texas Library Journal, 81(3), 96-101. Available in print in the UNT Sci-Tech Library or request online by using the UNT Library's Distributed Learning Request form at https://libwsec.library.unt.edu/distribu.htm.
Jaeger, P. T., McClure, C.R. and Bertot, J.C. (2005, March/April). CIPA: Decisions, implementation, and impacts. Public Libraries, 44 (2), 105-109. Available online at UNT Library Electronic Resources Library Literature & Info Science Full Text.
Oppenheim, C. and Smith, V. (2004). Censorship in libraries. Information Services & Use, 24 (4), 159-170. Available online at UNT Library Electronic Resources Academic Search Premier.
Reece, G. J. (2005, July). Multiculturalism and library exhibits sites of contested representation. Journal of Academic Librarianship, 31 (4), 366-372. Available online at UNT Library Electronic Resources Academic Search Premier.
Rodgers, J. (1998, Oct). Core values: Our common ground. American Libraries, 68-71. Available online at UNT Library-Electronic Resources EBSCOHost - Academic Search Premier.
Russell, C. (2001). Libraries in today's digital age: The copyright controversy, ERIC Digest. Available online at UNT Library Electronic Resources EBSCOHost ERIC.
Shkolnikov, T. (2002, May). To link or not to link: how to avoid copyright traps on the internet. Journal of Academic Librarianship, 28 (3), 133-141. Available online at UNT Library Electronic Resources EBSCOHost EJS E-journals.
Vaughan, J. (2004, Dec.). Policies governing use of computing technology in academic libraries. Information Technology & Libraries, 23 (4), 153-167. Available online at UNT Library Electronic Resources Academic Search Premier.
Wood, G. and Warnken, P. (2004, May). MANAGING TECHNOLOGY Academic original sin: Plagiarism, the Internet, and librarians. Journal of Academic Librarianship, 30 (3), 237-242. Available online at UNT Library Electronic Resources - EBSCOHost - Business Source Premier.
Planning / Strategic Planning
Beagrie, S. (2005, Mar 31). How to...develop a corporate mission. Contract Journal, 427 (6518), 43. Available online at UNT-Electronic Resources - EBSCOHost> Business Source Premier.
Bradford, R. W. (2001). Building support for the strategic plan: Aligning employees with strategy, the CEO refresher. Downloaded from http://www.refresher.com/!rwbradford.html.
Braxton, B. (2005, Feb). Promises, promises. Teacher Librarian, 32 (3), 41-42. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Butcher, K. et al. (1999, Dec). Keystone principles, ARL Bimonthly Report 207. Association of Research Libraries. Available at http://www.arl.org/newsltr/207/keystone.html.
Chun, R. (2001, May). eReputation: The Role of mission and vision statements in positioning strategy. Journal of Brand Management, 8 (4/5), 315-333. Available online at UNT-Electronic Resources - EBSCOHost> Business Source Premier.
Clay, E. & Bangs, P. (2006, Jan). Beyond Numbers. Library Journal, 131, p. 8-10.Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Cody, B. The Art of becoming a corporate information strategist. Dialog Quantum Whitepaper 1.-4.02. Retrieved from the World Wide Web, http://www.dialog.con/quantum12/18/02.
Correia, C. (2006, Jul). Libraries and competitive intelligence for management and strategy. Information Outlook, 10 (7), 23-24. Available online at UNT-Electronic Resources - ProQuest.
De Stricker, U. (2000, Nov.) Relationships R us: Climbing up the value chain. Information Outlook, 4, (11), 30-33. Available online at UNT Library -Electronic Resources - ProQuest.
Hylan, C. (2005, Jul 11). Clarity: The Secret ingredient of strategic plans. Accounting Today, 19 (12), 8-9. Available online at UNT-Electronic Resources - EBSCOHost> Business Source Premier.
Jacobson, A. L. and Sparks, J. (2001, Sept.). Creating value: Building the strategy-focused library. Information Outlook, 5, (9), 14-20. Available online at UNT Library -Electronic Resources - ProQuest.
Jones, R. (2000, Dec.). Business plans: Roadmaps for growth & success. Information Outlook, 4, (12), 22-29. Available online at UNT Library -Electronic Resources - ProQuest.
Lucas, J. R. (1998, Feb). Anatomy of a vision statement. Management Review, 87 (2), 22-26. Available online at UNT-Electronic Resources - EBSCOHost> Business Source Premier.
McClamroch, J. et al. (2001, Sept). Strategic planning: Politics, leadership and learning. The Journal of Academic Librarianship, 27(5), 372-378. Available online at UNT Library -Electronic Resources - Science Direct.
Pacios, A. R. (2004). Strategic plans and long-range plans: Is there a difference? Library Management, 25 (6/7) 259-269. Available online at UNT Library -Electronic Resources - ProQuest.
Rion-Gaboury, J. (2005, May/Jun). From words to action. Leadership, 34 (5), 14-17. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Ryan, S. M. (2003, Jul.). Library web site administration: A Strategic planning model for the smaller academic library. Journal of Academic Librarianship, 29 (4), 207-218. Available online at UNT Library -Electronic Resources - EBSCOHost> Academic Search Premier.
Strouse, R. (2001, Jul/Aug). Corporate information centers in the year of accountability. Online, 25, (4), 86-88. Available online at UNT Library -Electronic Resources - ProQuest.
Wallace, L. K. (2004). Libraries, mission and marketing: Writing mission statements that work. Chicago: ALA. Available online at UNT Library - eBook - NetLibrary.
Wells, S. (2001, Sept.). To plan, perchance, to think: Aye, there's the rub. Information Outlook, 5, (9), 8-12. Available online at UNT Library -Electronic Resources - ProQuest.
What is strategic planning? Retrieved July 14, 2006 from the World Wide Web: http://www.allianceonline.org/FAQ/Strategic_Planning/What_is_strategic_planning.faq.
Problem Solving and Decision Making
Cotrell, J. R. and Eisenberg, M. B. (2001, Jul). Applying an information problem-solving model to academic reference work. College & Research Libraries, 62 (4), 334-348. Available online at UNT Library -Electronic Resources - ProQuest.
Eppler, M. (2004) The Wright way: 7 Problem-solving principles from the Wright brothers that will make your business soar! New York: AMACOM. Available online at UNT-Electronic resources - eBooks - netLibrary.
Eisenberg, M. B. (2003). Implementing information skills: Lessons learned from the big 6 approach to information problem-solving. School Libraries in Canada, 22 (4), 20-24. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Gray, L. (2004, Oct). Want better results? Boost your problem-solving power. Harvard Management Update, 9 (10), 3-6. Available online at UNT Library -Electronic Resources - EBSCOBusinessSourcePremier.
Hiller, S. and Self, J. (2004, Summer). From measurement to management: Using data wisely for planning and decision-making. Library Trends, 53 (1), 129-155. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Jolner, H. (2004, Aug). Seven steps to successful problem solving. Logistics Today, 45 (8). Available online at UNT Library -Electronic Resources - EBSCOBusinessSourcePremier.
McNamara, C. (?) Problem Solving. Retrieved October 24, 2005 from the World Wide Web: http://www.managementhelp.org/prsn_prd/prob_slv.htm
Rasiel, E. M. and Friga, P. N. (2001). The McKinsey mind: Understanding and implementing the problem-solving tools and management techniques of the world's top strategic consulting firm. Chicago: McGraw-Hill Professional. Available online at UNT-Electronic resources - eBooks - netLibrary.
Shorb, S. (2004, Fall). Ethical decision-making in library administration. The Southeastern Librarian, 52 (3), 3-8. Available in print in the UNT Sci-Tech Library or request online by using the UNT Library's Distributed Learning Request form at https://libwsec.library.unt.edu/distribu.htm.
Wiser, J. (2005, Jun). Kaizen meets Dewey. Information Outlook, 9 (6), 27-33. Available online at
Security
Anonymous.(2004, Mar/Apr). School libraries may apply for detection systems. Library Mosaics, 15 (2), p. 7. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Beamsley, T. G. (Fall, 1999). Security digital image assets in museums and libraries: A risk management approach. Library Trends, 48 (2), 359-378. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
McPherson, K. (2004). Emergencies and School Libraries: Making Safety a Priority. School Libraries in Canada, 23 (4), p. 7-15.Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Oder, N. (2004, May). Fallout from Philadelphia Attack: More Security. Library Journal, 129 (9), p. 16-16.Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Rogers, Michael, (2005, Jan). Florida PL Bans Adults from Kids' Area. Library Journal, 130 (1), p. 28-30. Available online at UNT Library-Electronic Resources- EBSCO Host/Academic Search Premier.
Trends
_____ ( 2004, Oct.). Academic library trends and statistics. American Libraries, 35 (9), 7-13. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Bennett, S. et al. (2005, Feb.) Library as place: Rethinking roles, rethinking space. Washington, DC. Council on Library and Information Resources. Available online at http://www.clir.org/pubs/reports/pub129/pub129.pdf.
Brynko, B. (2006, Mar). Top 10 Technology Trends. Information Today, 23 (3), 1,29. Available online at UNT Library -Electronic Resources - Academic Search Premier.
Chaudhuri, A. and Flamm, K. S. (2006, Jan). Is a computer worth a thousand books? Internet access and the changing role of public libraries. Review of Policy Research, 23 (1), 249-266. Available online at UNT Library -Electronic Resources - Academic Search Premier.
Eisenberg, M. B. (2006, Spring). Three roles for the 21st-century teacher-librarian. CSLA Journal, 29 (2), 21-23. Available online from UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Fenner, J. and Fenner, A. (2004/05, Dec/Jan). Biz of acq -- Human resources management in libraries: Issues and trends. Against the Grain, 16 (6), 60-65. Not available online at UNT.
Fichter, D. (2004, Nov/Dec). Technology trends for intranet librarians. Online, 28 (6), 45-50. Available online from UNT-Electronic Resources - EBSCOHost> Business Source Complete.
Grossman, D. (2007, May). Back to the future: Librarians become archivists. Searcher, 15 (5) 35-38. Available online from UNT-Electronic Resources - EBSCOHost> Business Source Complete.
Kronenfeld, M. R. (2005, Jan). Trends in academic health sciences libraries and their emergence as the "knowledge nexus" for their academic health centers. Journal of the Medical Library Association, 93 (1), 32-39. Available online from UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Losinski, P. (May/June, 2005). Trends and Tips for Paraprofessionals in Public Libraries. Library Mosaics, 16 (3), 16. Available online from UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
Molyneux, R. E. (Mar, 2006). Recent Funding Trends. American Libraries, 37 (3), 29. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
More, N. (2004, Mar.) Public Library Trends. Cultural Trends, 13 (1), 27-57. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
O'Connor, S. (2007, Mar). The heretical library manager for the future. Information Outlook, 11, (3), 11-16. Available online at UNT Library -Electronic Resources - ProQuest.
Rainie, L. (2005, Jan). Internet Librarians own the future. Information Today, 22 (1), 42-44. Available online from UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
St. Clair, G., Harriston, V. & Pellizzi, T. (2003, Jun). Towards world-class knowledge services: Emerging trends in specialized research libraries: Pt. 1 Management Perspectives. Information Outlook, 7, (6), 10-18. Available online at UNT Library -Electronic Resources - ProQuest.
St. Clair, G., Harriston, V. & Pellizzi, T. (2003, Jly). Towards world-class knowledge services: Emerging trends in specialized research libraries: Pt. 2 Customer Perspective. Information Outlook, 7, (7), 10-16. Available online at UNT Library -Electronic Resources - ProQuest.
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Vavrek, B. (2004). Is technology blowing the library to bits? Public Library Quarterly, 23, (3/4), 3-11. Available online at UNT Library -Electronic Resources - OCLC First Search.
Case Studies
Rogers, M. et al. (2005, May 1). How do you manage? Past perfect? Library Journal, 130 (8), 52-53. Available online at UNT-Electronic Resources - EBSCOHost> Academic Search Premier.
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